Politique d’expédition
Shipping Policy
Last updated: April 2026
At Meldskin, we are committed to delivering your order quickly and safely, no matter where you are in the world. Please read the following information carefully.
1. Free Worldwide Shipping
We offer free shipping on all orders, worldwide. No minimum purchase required. The shipping cost will always be displayed as $0.00 at checkout.
2. Delivery Times
Orders are typically delivered within 7 to 15 business days after dispatch, depending on your location. Please note that delivery times may vary due to customs processing, public holidays, or other factors beyond our control.
Estimated delivery times by region:
- Europe: 7-12 business days
- United States & Canada: 8-14 business days
- Rest of the World: 10-15 business days
3. Order Processing
Orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, along with a tracking number so you can follow your package in real time.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can track your order at any time directly on our website:
Meldskin.com - Track Your Order
5. Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total. We recommend checking your local customs regulations before placing an order.
6. Wrong Address / Undeliverable Packages
Please ensure your shipping address is correct at the time of checkout. Novaro is not responsible for packages lost or delayed due to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping costs.
7. Lost or Damaged Packages
If your package has not arrived within the estimated delivery window, or if it arrives damaged, please contact our customer support team as soon as possible. We will do our best to resolve the issue promptly.
Contact us: contact@meldskin.com